• All items must be returned within 30 days of delivery.
• Merchandise must be unworn, unwashed, and in original condition with all tags attached.
  Please include your original receipt or proof of purchase.

• Refunds are issued to the original payment method once your return is received and inspected.
  Depending on your bank, funds may take a few business days to appear.

• We cover the cost of shipping for eligible returned Noove products.
  If a return brings your order total below the free shipping threshold, we will deduct the applicable shipping fees from your refund.

• We produce our collections in limited quantities to reduce waste. We value your thoughtful consideration when making purchases to help minimize returns and protect the environment.

Log in

• Click the profile icon in our store’s menu, or navigate to our Refund Policy or Returns page.
• Select Request return.
• Enter your email address and click Continue.
• Check your inbox for the six-digit verification code we send you.
• Return to the store and enter the verification code.
  

Complete your return

• Choose the order you want to return and click Request return.
• If there are multiple items, select which ones you’re returning.
• Pick a return reason and leave any notes for us.
• Click Request return again to confirm.
  

What happens next

• If your return is approved and shipping is required, we’ll send you an email with instructions and a return shipping label.
• Once we receive and inspect the item(s), we’ll process your refund.